Definition of Terms

  • We, imoore.com, guarantee and declare under our own responsibility, in accordance with the provisions of art. 5 of Government Decision no. 1022/2002 regarding the regime of products and services that may endanger life, health, work safety and environmental protection, that the products sold by our company to which this declaration refers do not endanger life, health, work safety, do not produce a negative impact on the environment and are in compliance with EU standards.
  • Site – the imoore.com domain
  • Account – the section of the Site consisting of an email address and a password that allows the Buyer to place Orders and which contains information such as username, password, delivery address and order history. The User shall ensure that all account information is correct, complete and up to date.
  • User – any individual over the age of 16 or legal entity registered on the Site who, by creating an Account, expresses their agreement with the site-specific clauses in the Terms and Conditions section.
  • Buyer – any individual over the age of 16 or legal entity who creates an Account on the Site and places an Order.
  • Favorites – a section within the Account that allows the User to create lists of products they wish to track for a possible future purchase.
  • Favorites List – the section of the Account where the User can add products they wish to track for a possible future purchase. The User may modify the List by adding or removing products or by transferring them to the Shopping Cart.
  • Shopping Cart – a section of the Account where the User can add products they wish to purchase.
  • Order – the electronic document through which the Buyer communicates to the Seller their intention to purchase products from the Site.
  • Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
  • All information on the Site accessible via electronic devices.
  • Any form of communication sent by the Seller to Users through any electronic or other means.
  • Commercial Communications – Messages via the Site, email, or mobile phone through which the Seller informs the User about ongoing campaigns, current or future offers and promotions, retargeting campaigns, opinion surveys or general information.
  • Transaction – the collection or refund of an amount resulting from the sale of a product through the Site, depending on the payment or refund method.

2. Contractual Documents

By registering an Order on the Site, the Buyer agrees to the form of communication chosen by the Seller for its commercial operations (phone or email). After placing the Order, the Buyer will receive an electronic notification from the Seller at the email address specified during Account creation. This notification does not constitute acceptance of the order. If the ordered product(s) are no longer in the Seller's stock, the Seller will notify the Buyer of the situation and propose similar products. If the Buyer does not wish to purchase alternative products in place of the unavailable ones, the Seller will refund the amount paid for the initial Order, if applicable. The contract between the Buyer and the Seller is considered concluded at the moment the Buyer receives the product from the Seller, after payment has been made in accordance with the agreed terms.